Based on actual experiences with young people who have been extremely excited, rowdy, defiant and inspiring, this workshop reframes how we respond to behaviours that challenge us, with a fundamentally strengths-based approach. Topics covered:• Redefining “challenging” behaviours• Connecting authentically with young people• Clarifying desired behaviours early on• Creating cultures that care• Processes for healing mistakes• Negotiating consequences rather than punishment• Having more fun than friction.